How to dial extension on iPhone

Dialing and saving dial extension on an iOS device is a simple task that can significantly enhance your calling experience. Whether you’re reaching out to clients or colleagues, knowing how to dial extensions efficiently can save you time and effort. In this guide, we’ll walk you through the steps for both dialing and saving extensions on your iPhone, making it a breeze to connect with the right person.

How to Dial an Extension on an iPhone:

Dialing an extension on your iPhone is a straightforward process. Follow these simple steps:

  1. Open the Phone App on your iPhone.
  2. Dial the phone number of the contact or organization you wish to reach.
  3. Long press the asterisk (*) button on the on-screen keypad. This action will insert a comma (,).
  4. Enter the extension number immediately after the comma.
  5. Finally, tap the green phone button to initiate the call. Your iPhone will first dial the main number, pause briefly, and then automatically dial the extension.

How to Save Extensions to Your iPhone Contacts:

Saving extensions to your iPhone contacts allows for easy and efficient calling. Here’s how to do it:

  1. Open the Contacts App on your iPhone.
  2. Click the Plus icon (+) to create a new contact.
  3. Locate and select the contact for whom you want to save the extension.
  4. Tap the “Edit” button in the upper right corner of the contact’s details.
  5. Click on the plus icon (+) near “Add Phone.”
  6. Select the “Symbols” button on your keyboard to add the extension.
  7. Position your cursor at the end of the phone number and tap “pause” (a comma will appear), signifying a brief pause before dialing the extension.
  8. Enter the extension number.
  9. Hit “Enter” to save the contact with the extension included.

Using ‘Wait’ Instead of ‘Pause:

In certain situations, you may use ‘Wait’ rather than ‘Pause’ when dialing an extension, especially for conference calls. Here’s how to do it:

  1. Follow all the steps mentioned above until you reach your keyboard’s “Symbols” button.
  2. Instead of selecting “Pause,” tap “Wait,” usually in the lower left corner.
  3. A semicolon (;) will be added after the contact’s phone number, indicating a longer pause before dialing the extension.
  4. Tap “Done” to confirm and save the connection with the ‘Wait’ option.

Why Can’t I Dial Extensions?

Why Can't I Dial Extensions?

If you’re experiencing difficulty dialing extensions, the issue may be due to running an older iOS version. You can resolve this by updating your iPhone:

  • Go to Settings > General > Software Update.
  • Tap “Install Now” if a firmware update prompt appears.
  • Alternatively, you can use iTunes to update your iPhone:
    • Launch the latest version of iTunes on your computer.
    • Connect your iPhone to your desktop.
    • Open the “Device” tab.
    • Click on the “Summary” tab.
    • Click “Update Now.”

Final Thoughts:

Dialing extensions on your iPhone is a straightforward process that can significantly improve your calling experience. Saving extensions to your contacts is equally simple, allowing for efficient and hassle-free communication. Whether using an iPhone, iPad, or iPod, these tips will work seamlessly, making your busy life more manageable.


Q1: How can I fix the issue of contacts not showing up on my iPhone?

A: To resolve the issue of contacts not appearing on your iPhone, try syncing your contacts with iCloud, ensuring you haven’t hidden any contact groups, or simply restart your iPhone. For a detailed guide, refer to our article “8 Easy Ways to Fix Contacts Not Showing Up On iPhone.”

Q2: How can I fix my iPhone’s missed call notification issue?

A: To resolve the issue of missed call notifications not appearing on your iPhone, you can check your notification settings, ensure that “Do Not Disturb” is turned off, and consider restarting your phone. For a comprehensive solution, consult our article “FIXED: The iPhone Missed Call Notification Issue.”

Q3: How can I record calls on my iPhone without using an app?

A: Using the built-in screen recording feature, you can record calls on your iPhone without using a dedicated app. For a step-by-step guide, refer to our article “SOLVED: How To Record Calls On iPhone Without App – Top 3 Hacks.”

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